Privacy Policy


We would like to inform you below about the processing of personal data in the context of the use of our Internet pages and the functions associated with them, as well as external online offers (e.g. social media presences).

Person in charge:

Responsible for this website is
EUROstor GmbH
Hornbergstrasse 39
D-70794 Filderstadt

Further information about the company and the authorised representatives can be found in our imprint.

Which data are processed?

Legal bases of data processing

In order to be able to offer you our website and the services associated with it, we process personal data on the basis of the following legal bases:
– Consent (Art. 6 para. 1 lit. a) and Art. 7 DSGVO)
– for the fulfilment of contracts (Art. 6 para. 1 lit. b) DSGVO)
– to fulfil legal obligations (Art. 6 para. 1 lit c) DSGVO)
– on the basis of a balance of interests (Art. 6 para. 1 lit. f) DSGVO)

We will refer to the corresponding terms in connection with the respective processing, so that you can classify on which basis we process personal data.

If personal data is processed on the basis of your consent, you have the right to revoke your consent at any time with effect for the future.

If we process data on the basis of a balance of interests, you as the data subject have the right to object to the processing of personal data, taking into account the provisions of Art. 21 DSGVO.

Accessed data

When you visit our website, personal data is processed in order to be able to display the contents of the website on your terminal.
In order for the pages to be displayed in your browser, the IP address of the device you are using must be processed. There is also additional information about the browser of your mobile device.
We are also obliged under data protection law to guarantee the confidentiality and integrity of the personal data processed with our IT systems.
For this purpose and out of this interest, the following data are recorded on the basis of a balance of interests:

– IP address of the calling computer (for a maximum of 7 days)
– Operating system of the calling computer
– browser type and version of the calling computer
– Name of the retrieved destination address (URL) and file
– date and time of retrieval
– the amount of data transferred
– Referring URL (referrer)

The IP address will be deleted from all systems used in connection with the operation of these Internet pages after 7 days at the latest. We will then no longer be able to establish a personal reference from the remaining data.
The data is also used to detect and correct errors on the Internet pages. If necessary, further information comparable with the above data may be collected for the purpose of defending against attacks on our IT systems within the framework of safeguarding our legitimate interests.

Contact form

We offer a contact form on our website where you can request information about our products or services or contact us in general. You can also contact us by e-mail. We have marked the data you require to answer an enquiry as mandatory fields. Information on other data fields is voluntary.
We need this information to process your request, to contact you correctly and to send you an answer. The data processing takes place with concrete inquiries for the fulfilment of a contract and/or the contract initiation. General inquiries are processed on the basis of a balance of interests.
Enquiries received via the contact form on our website or by e-mail are electronically processed by us in order to answer your enquiry. In this context, other persons or departments and third parties may also become aware of the form content that you have sent.
The transmission of form data via the Internet takes place via encrypted connections.


You can also subscribe to an e-mail newsletter on our website. In addition to the voluntary information in the respective form, we only process your e-mail address. However, this is also absolutely necessary in order to be able to send you the newsletter.
Unless the contents have already been specifically described in individual cases (e.g. within the scope of registration), the contents of the newsletter include general information about our company, our products, services and other information relating to our company.
You can unsubscribe from our newsletter at any time. Alternatively, you will find a link to unsubscribe in each newsletter e-mail.
Your consent is required for sending our newsletter. We obtain these regularly via the so-called double opt-in procedure, in which you will first receive a confirmation e-mail. You must confirm this by active action to declare your consent to receive the newsletter. This is guaranteed by a technical solution. Only then are they added to the shipping pool. In order to comply with the legal requirements for the confirmation of registration, we store the time of registration and deregistration, as well as the IP address used, in abbreviated form. This storage is based on our entitled parties’ interests for the defence of claims and proof of the legal conformity of the newsletter dispatch.
Under the narrow conditions of Art. 6 para. 1 1 f) in conjunction with According to §7 para. 3 UWG, the newsletter may also be sent on the basis of an entitled party’s interest in the sense of direct marketing. In this case you can object to the further receipt of the newsletter at any time, which is pointed out again here.
To analyze and optimize the popularity of our newsletters, we log when emails are opened and links clicked. This usage analysis is based on a balance of interests. You can object to this processing by unsubscribing from the newsletter.


Cookies are used on our Internet pages. Cookies are small text information that are stored in your terminal via your browser. Cookies are required to enable certain functions of our Internet pages.
These files cannot be used to run programs or viruses on your computer and take up only marginal storage space. As a rule, cookies have a unique character string – the so-called cookie ID – with this identification, the website or server can uniquely identify your Internet browser and distinguish it from other computers.
We use both session cookies, which are automatically deleted from your browser immediately after your visit to the Internet pages has ended.
In the area of web analysis, however, we also use so-called persistent cookies, which are not automatically deleted after the end of your visit to our website.
You have the option of preventing the setting of cookies by making the appropriate settings in your browser. Please use the manual or the help function of your internet browser. However, we would like to point out that the use of our Internet pages may then only be possible to a limited extent.
The use of cookies is based on a balance of interests. Our interest is the user-friendly visit of our Internet pages.

Notes on the integration of third party sources

We use content from so-called third-party sources on our Internet offerings. Here we integrate contents or services of third parties in our offers in order to provide additional functions or to optimize presentation processes.
If external services and sources are integrated, the IP address of the user must be known to the third party as part of the connection process in order to establish a successful connection. In the following points we will discuss the further measures and processing that may be carried out by these suppliers. If necessary, these third parties could use measures for user tracking and marketing analysis via cookies or invisible image files. In principle, we endeavour to integrate only those service providers who value the privacy of our visitors and therefore only use the IP address for delivery if possible.
Data processing is carried out on the basis of a balance of interests, whereby we are interested in an attractive design and presentation of our Internet offers, their effective and economical operation and further optimisation and improvement.

Google Web Fonts

We use so-called Google Web fonts on our Internet pages. Fonts from Google servers are loaded in order to improve the design of the website. Data processing is based on a balance of interests, whereby we are interested in an appealing design of the website.
The fonts concerned are loaded from Google servers, which are usually located in the USA. The appropriate level of data protection is guaranteed by Google within the framework of “Privacy Shield” ( ).

The provider is
Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland.

The data protection declaration of the provider Google Ireland Limited can be viewed at
An opt-out option is available at

Google Maps

Furthermore, we use the map service “Maps” from Google on our pages.
Data processing is also based on a balance of interests. We are interested in an attractive and functional presentation of maps and navigation functions on our website.
The map material is loaded from Google’s servers, which are usually located in the USA. Google may process IP addresses and, if applicable, location data. According to Google, the latter are only collected if the user has given his consent by making appropriate settings on the terminal device.
Google guarantees the appropriate level of data protection within the framework of “Privacy Shield”. ( ).

The provider is
Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland.

The data protection declaration of the provider Google Ireland Limited can be viewed at An opt-out option for data processing for marketing purposes is available at


Furthermore, we integrate videos on our website using the “Youtube” service from Google.
Data processing is also based on a balance of interests. We are interested in an appealing and functional presentation of our website and the display of corresponding videos on our online offers.
The video material is loaded from Google’s servers, which are usually located in the USA. Google may collect IP addresses. If possible, we use the’Advanced Privacy Mode’ option provided by Google for the integration of such videos. Google does not set a cookie for this purpose.
Google guarantees the appropriate level of data protection within the framework of “Privacy Shield”. ( ).

The provider is
Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland.

The data protection declaration of the provider Google Ireland Limited can be viewed at An opt-out option for data processing for marketing purposes is available at

Web Analysis/User Tracking

This website uses the web analysis tool “Google Analytics”. The purpose of the use is the “needs-oriented design” of this website, which is carried out on the basis of a balance of interests. Web analysis also enables us to identify and correct errors on the website, e.g. through incorrect links. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. So-called “client IDs” are used to create pseudonymous user profiles that jointly record the use of the Internet pages by desktop computers and mobile devices by a user.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, since we have activated IP anonymisation on this website and concluded a corresponding order processing agreement with Google, Google will reduce your IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google is certified according to the so-called “Privacy Shield” ( Google guarantees an adequate level of data protection.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (

Alternatively – especially with mobile devices – you can prevent the collection by Google Analytics by clicking on the following link. Then an Opt-Out-Cookie is set, which prevents the future collection of your data when visiting this website: deactivate Google Analytics

The provider of the web analysis is

Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland.

The data protection information of the provider Google Ireland Limited as well as further information on the terms of use of google Analytics can be viewed at

Online profiles on platforms and social networks

We maintain profile and information offers with platform operators and social networks. We inform active users and interested parties about our services and use the offer to communicate with the users of the respective offer.
The use of the respective platforms and offers is subject to the data protection guidelines and terms of use defined by the operator. If users contact us within the framework of these platforms, we process the messages and transmitted data in accordance with this data protection declaration.

Purposes of processing personal data

We process the aforementioned data for the operation of our website and for the fulfilment of contractual obligations towards our customers or for the protection of our legitimate interests.
For inquiries from you outside of an active customer relationship, we process the data for sales and advertising purposes. You can object to the use of your personal data for advertising purposes at any time.

Voluntary information

If you voluntarily provide us with data, e.g. in forms, and these are not required for the fulfilment of our contractual obligations, we process these data in the justified assumption that the processing and use of these data is in your interest.

Recipient / forwarding of data

Data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.
However, we may use service providers for the operation of these Internet pages or for other of our products or services. We select our service providers carefully – especially with regard to data protection and data security – and take all measures required under data protection law for permissible data processing.

Safety precautions

We have implemented technical and organisational measures in accordance with Art. 32 DSGVO to ensure the security of the personal data processed by us.
To ensure the security of your data during the transmission process when you visit our website, we also use SSL/TLS encryption procedures in accordance with the current state of the art.
However, security gaps in data transmission over the Internet cannot be completely excluded. For this reason we refer to the possibility to transmit personal data to us also in alternative ways (e.g. by telephone or letter post).

Data processing outside the European Union

If personal data is processed outside the European Union or the European Economic Area, you can see this in the previous explanations.
In these cases, processing shall take place under the special conditions set out in Art. 44 ff. DSGVO. Separate guarantees therefore ensure that the level of protection during processing complies with EU rules.
For processing in the USA, this is done regularly through the recognized “Privacy Shield” program, in other cases predominantly through the use of recognized contractual obligations – the so-called standard contractual clauses.

data protection officer

We have appointed a data protection officer.
You can reach it as follows:

EUROstor GmbH
Data Protection Officer
Hornbergstr. 39
70794 Filderstadt

Your rights as a data subject

In accordance with Art. 15 DSGVO, you have the right of access to personal data concerning you. You can contact us at any time for further information and to obtain a copy of the data.
In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.
Furthermore, according to Art. 16 DSGVO you have a right to correction or according to Art. 17 DSGVO to deletion or to restriction of processing according to Art. 18 DSGVO – insofar as you are legally entitled to do so.
In accordance with Art. 20 DSGVO, you also have a right to data transferability, i.e. to receive the data provided to us and to request its transfer to another person responsible.
Finally, you have a right of objection against the processing within the framework of the statutory provisions, in particular in accordance with Art. 21 DSGVO.

Deletion of data

In principle, we delete personal data if there is no requirement for further storage. A requirement may exist in particular if the data is still needed to fulfil contractual services, to be able to check and grant or defend warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion is only possible after expiry of the respective retention obligation.
We regularly check and enforce the necessity of data deletion as part of an appropriate process.

Right of appeal to a supervisory authority

You have the right to complain to a data protection supervisory authority about our processing of personal data.

Changes to this data protection information

We will revise this Privacy Notice if changes are made to this website or in other circumstances that make this necessary. You will always find the current version on this website

Date: 12.2.2019