With Windows OS:
If you are running a Windows host on the same network as the RAID, you can run the RAID System Reports. After entering the IP and password, the GUI pages of the RAID are downloaded and compressed into a results.zip file. Send this file to support.

Without Windows OS:
Please visit the Web Management page of the ES-66XX. There you will find the entry „View Events/Mute Beeper“ under „System Controls“ and „FC Config“ for Fibre Channel devices. Further under „Information“ the „Raidset Hierarchy“ and the „System Information“.

Please save the page as „complete website“ and zip the resource folder together with the HTML file. Please send the result to support@EUROstor.com .